| 1. Privacy Policy |
The Cloths Store is committed to protecting the privacy of those using our website. The information that you provide about yourself will only be used by us in accordance with the
details below.
We require personal details such as your name, address, email address, debit/credit card, product and order details so that we can process your order and administer your account, such as taking
steps to prevent fraud, or subscribing to our email newsletter. By using our website, you consent to the collection and use of personal information by The Cloths Store. If we decide to change
our privacy policy, we will post changes on this web page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Personal information is also used for the processing, shipping and payment of orders to customers, for purchases made by them or for them. It is also used for sending confirmation details to the
customer making the purchase. We use third parties to assist with this who have access to personal information needed to perform their functions but may not use it for other purposes.
Unless it is necessary to fulfill your order (including the delivery of goods you have ordered), we will not provide your personal information (i.e. information you supply that identifies you) to
any third party without your consent, or unless we are required to so by law.
If at any time you want to know what information we hold about you, please feel free to contact us and we will provide you with all of this information. If you want to remove the information at
any time, please let us know and we will remove it straight away.
At some point in the future we may wish to provide statistics about our customers, traffic patterns and related site information to reputable third parties, however the information will not
include any personal customer information that could identify individual customers. |
| 2. Security Policy |
Your security and peace of mind are of the greatest importance to us. We endeavour to take all reasonable steps to protect your personal information and we have put in place
various security procedures, including firewall security and password protection.
Any information, including account and credit card details, entered by you during the registration/order process is securely encrypted and protected using Internet standard encryption technology
known as SSL (Secure Sockets Layer). This process scrambles any sensitive data you transmit to us, preventing it from being intercepted during transmission, and to prevent unauthorised access to
your details. Any information you provide to us offline or held by us in that format, is also stored in compliance with Data Protection Legislation and we enforce strict internal security
procedures to ensure compliance and prevent unauthorised access.
Your details are encrypted and sent to our secure server where they are held as long as you have an account with us. At any time you can modify your account details by clicking the ‘Login’ link
on every web page. This will take you to the ‘My Account’ web page, where you can view your contact details, address book and order history. Neither we nor our e-commerce partner store credit card
details on our respective servers. Our card payment processor, will validate your credit card information, and process your payment upon your bank’;s authorisation. We hold your credit card details
in a very secure, encrypted format, allowing us to process any refunds you may require.
Remember to keep your account details and password a secret! |
| 3. Technical |
You should be aware that information and data may be automatically collected through the use of ‘cookies’. Cookies are small text files a website can use to recognise repeat
users, allow us to observe behaviour, and compile aggregate data in order to improve our website and to target its advertising. Cookies do not attach to your system or damage your files.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature, and you should refer to
the ‘Help’ section of your PC operating system. Simple instructions to set your cookie preferences in various web browsers are below:
Internet Explorer:
- Open Internet Explorer.
- From the ‘Tools’ menu, select ‘Internet Options’.
- Click on the ‘Privacy’ tab.
- Click on the ‘Default’ button or manually move the slider bar to change the privacy and cookie settings.
- Click on the ‘Apply’ button and then on the ‘OK’ button.
- For settings to take effect you should restart your computer.
Firefox and Netscape:
- Open Firefox or Netcape.
- From the ‘Tools’ menu, select ‘Options’.
- Click on the ‘Privacy’ tab.
- You can set your preferences in the ‘Cookies’ section.
- Click on the ‘OK’ button.
- For settings to take effect you should restart your computer.
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| 4. Links to other Websites |
| The website may contain links to independent third party websites and resources. We would like to make clear that we cannot be held responsible for the availability, privacy
practices or content of these websites and resources. |
| 5. Surveys & Competitions |
| From time to time we may offer free prize draws and competitions or run surveys, but your participation is completely voluntary. We may ask for some information, such as contact
details and demographic information (name, address, post code, age group) which we’ll use to notify the winners and award prizes. Winners’ names and other relevant material will be published on
the website. |
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